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Terms and Conditions

Welcome to Cherish Wares!

These terms and conditions outline the rules and regulations for the use of Cherish Wares' Website, located at www.cherishwares.com.

1. Introduction

By accessing this website we assume you accept these terms and conditions. Do not continue to use Cherish Wares if you do not agree to all of the terms and conditions stated on this page.

2. User Signup and Account

To use the Cherish Wares website and order any gift items, users are required to sign up. During the signup process, an OTP will be sent to the user's email for confirmation. The user must complete the OTP verification to activate their account.

Users must ensure that the information provided during signup is accurate and up-to-date. Cherish Wares reserves the right to suspend or terminate accounts that are suspected of providing false information or engaging in fraudulent activities.

3. Personalized Gift Items

Cherish Wares specializes in personalized gift items. Please ensure that all details provided for personalization are correct. Cherish Wares is not responsible for any errors in personalization details provided by the user.

Personalized items are non-refundable unless there is a defect in the product.

4. Orders and Payments

All orders placed on Cherish Wares are subject to acceptance and availability. Cherish Wares reserves the right to refuse or cancel any order for any reason.

Payments for orders must be made through the payment methods provided on the website. Cherish Wares uses secure payment gateways to process payments.

5. Shipping and Delivery

Cherish Wares will make every effort to ensure that orders are delivered within the estimated delivery times. However, delivery times are not guaranteed and Cherish Wares is not responsible for any delays.

6. Refunds

Refund in cases of Cancellations are mentioned in Cancellation policy, kindly refer the same.

The acceptance of order is subject to availability of products, delivery areas and time. The order may or may not be accepted. The order might be cancelled after assessing the circumstances and communicated to customer. In such case amount paid by customer is fully refunded to Cherish Wares wallet or bank account.

Only one attempt for delivery will be made. Please confirm availability of recipient before choosing delivery time. If recipient is not available at the time of delivery, second attempt will not be made and order will be cancelled. No refund will be made in such case.

The refunds are only initiated once the customer confirms over mail that where the refund has to be done or select the refund type when cancelling the order from website - Cherish Wares wallet or bank account.

Refund will be credited in Cherish Wares Wallet on orders which are processing within 48 hours of delivery date

Refunds are processed to your payment method within 15 working days.

7. Limitation of Liability

Cherish Wares is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the website or the purchase of products from the website.

8. Changes to Terms and Conditions

Cherish Wares reserves the right to update or modify these terms and conditions at any time without prior notice. Users are encouraged to review the terms and conditions periodically.

9. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at support@cherishwares.com.

Thank you for choosing Cherish Wares!